Dear PallyCon service user,
We are planning a scheduled maintenance in accordance with the Amazon Aurora RDS MySQL Engine update advisory from Sunday, June 16, 2024, 7:00 PM to Tuesday, June 18, 2024, 12:00 AM GMT.
This work will take place over two days to minimize the impact on your service, and the details are as below.
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Duration of operation
- June 16, 2024, 7:00 PM - June 18, 2024, 12:00 AM (GMT)
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Updates
- Amazon Aurora RDS MySQL Engine Upgrade
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Possible impacts on your service
- New account signup and creation of additional Site IDs on PallyCon Console site will be disabled for the entire duration of the operation.
- There may be a brief delay in DRM license issuance for approximately 30 seconds between 7:00 PM and 8:00 PM on Monday, June 17 (GMT).
- Packaging keys for new Content IDs (or Resource IDs) will not be issued for approximately 10 minutes between 7:00 PM and 8:00 PM on Monday, June 17 (GMT). During this time, packaging operations for new VOD content will fail, and new live content will not be able to start playing.
Please note that the schedule is subject to change based on circumstances. Any changes will be communicated through a separate notice.
If you have any questions or concerns regarding this server maintenance, please contact our Helpdesk.
Thank you for using our services.
Best regards,
PallyCon team