ErrorCode 7001 : The packaging information could not be found.
Poonam Patil
Updated
Question What is the cause of the 7001 license error code?
Answer & Resolution The 7001 license error code means that the packaging information for the requested content could not be found. This usually occurs during the license issuance process when the DRM system is unable to locate the required packaging data.
It usually occurs when the Content ID (CID) included in the license request does not match any content that has been packaged, or when the packaging information for that content is missing or corrupted.
To resolve this issue, please ensure the correct CID is being used and confirm that the content has been properly packaged and registered with valid packaging information.
