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  1. DoveRunner Helpcenter
  2. Multi-DRM
  3. Trouble shooting

Trouble shooting

  • ErrorCode 7131 : The key of the token and the challenge data does not match.
  • ErrorCode 7110 : DRM device certificate revoked from Widevine DRM.
  • ErrorCode 7207 : Please check the DRM license linkage information.
  • ErrorCode 7308 : Invalid FairPlay Asset ID.
  • ErrorCode 7001 : The packaging information could not be found.
  • Error 7107 - Invalid License Challenge occurs when requesting a license
  • Error 7011 - Token is Expired occurs when requesting a license
  • 8701 or 8706 error occurs when requesting a DRM license
  • Cannot play HLS content packaged with AWS Elemental Media Services
  • Cannot play DASH content packaged with AWS Elemental Media Services
  • Cannot play HLS content packaged with Wowza Streaming Engine
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