ErrorCode 7131 : The key of the token and the challenge data does not match.
Poonam Patil
Updated
Question What is the cause of the 7131 license error code?
Answer & Resolution Error code 7131 indicates a mismatch between the key information embedded in the license token and the key values included in the DRM challenge data generated by the player. The license server validates both inputs, and if the identifiers do not align, it rejects the request to prevent issuing a license for an incorrect or unauthorized content ID. This could occur if the cid in the playback URL does not match the cid included in the issued token.
To resolve this issue, ensure that the cid inside the license token, the cid value in the PSSH of the playback URL are all identical. Once these values are correctly aligned, the license request will pass validation and the error will be resolved.
